Customer Care (Contact Us)

Superior Customer Service

Honesty and Integrity is what you will receive from Burlap Basement. It's that Simple.

We want our customers to love what they purchase! If you find our product is not what you expected, we welcome the opportunity to refund your purchase and do whatever we can to make it right. 

We have created multiple pages at the footer of our website to answer as many questions as we could think of that you might ask but in case we missed a question, reach out to us.

Contact Us By Email

 Email us at info@burlapbasement.com 24 hours a day, 7 days a week. We will try our best to respond to your questions as soon as we can.


Contact Us By Phone

 You may also contact us via phone at (501) 825-0355 during normal business hours (M-F,  9 am-5 pm, CST).


Send Us Mail

Burlap Basement
94 Woodlawn Drive
Heber Springs, AR 72543

Contact Information